Big Sky International - Supply/Customer Service Issues

Bushwalking gear and paraphernalia. Electronic gadget topics (inc. GPS, PLB, chargers) belong in the 'Techno Babble' sub-forum.
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TIP: The online Bushwalk Inventory System can help bushwalkers with a variety of bushwalk planning tasks, including: Manage which items they take bushwalking so that they do not forget anything they might need, plan meals for their walks, and automatically compile food/fuel shopping lists (lists of consumables) required to make and cook the meals for each walk. It is particularly useful for planning for groups who share food or other items, but is also useful for individual walkers.

Re: Big Sky International - Supply/Customer Service Issues

Postby GPSGuided » Wed 13 Apr, 2016 10:57 pm

Giddy_up wrote:Why does it take BSI so long?

Because if it doesn't take so long, then they can't sale their premium express service. :mrgreen:
Just move it!
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Re: Big Sky International - Supply/Customer Service Issues

Postby Giddy_up » Fri 22 Apr, 2016 11:50 am

Lizzy wrote:Tracking said DHL shipping had it on 22nd March- just got my next update that it has got to and now left New York- a long trip in the US!!! Here's hoping it now finds its way to Australia.....


Hi Lizzy, just wondering if you have had any updates.

Best
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Re: Big Sky International - Supply/Customer Service Issues

Postby Lizzy » Fri 22 Apr, 2016 2:03 pm

Apparently is is in Sydney with a customs delay.....that was the last tracking event on April 18th. Might get it for my birthday in May!!
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Re: Big Sky International - Supply/Customer Service Issues

Postby Lizzy » Tue 26 Apr, 2016 3:21 pm

It has finally arrived :) ill post some details soo
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Re: Big Sky International - Supply/Customer Service Issues

Postby Giddy_up » Tue 26 Apr, 2016 6:02 pm

Congratulations Lizzy, it's been almost like having a baby and it's taken about the same amount of time. Gosh you're patient :)
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Re: Big Sky International - Supply/Customer Service Issues

Postby JulieJ » Tue 26 Apr, 2016 6:05 pm

Lizzy wrote:It has finally arrived :) ill post some details soo

Oh, that's great news! Looking forward to hearing your thoughts and seeing pics of it.
I am hoping to have one by the end of next week - via Backpacking Light. This damn tent had better be as good as we hope!
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Re: Big Sky International - Supply/Customer Service Issues

Postby Lizzy » Tue 26 Apr, 2016 8:08 pm

Fingers crossed for you Julie!
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Re: Big Sky International - Supply/Customer Service Issues

Postby damoprz » Tue 26 Apr, 2016 8:12 pm

I ordered a Big Sky Evolution through Backpacking light, there were some delays (~1 month from memory). I had pre-empted this and ordered early. I like the tent, it is very well thought out, I think I would order a Revolution in hindsight. With the porch fly it is not what I would consider ultralight, but it has performed well over the last 1.5 years.
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