Macpac backpack stay broken

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Wollemi
  • Wollemi
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Macpac backpack stay broken

Tue 27 Sep, 2016 11:58 am

My 15 year-old Macpac overnight pack has a vertical aluminium stay broken, about 10cm down from the top. A few experienced walkers present were confident Macpac would cover it under a warranty. Thoughts?

I'm not confident... viewtopic.php?f=15&t=23901&p=308466&hilit=macpac+warranty#p308466
Franco
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Re: Macpac backpack stay broken

Tue 27 Sep, 2016 2:01 pm

what does it look like ?
You might be able to get something like that from Bunnings...
wayno
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Re: Macpac backpack stay broken

Tue 27 Sep, 2016 2:08 pm

talk to macpac, you'll never know unless you do... they dont use stays anymore,
johnk1
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Re: Macpac backpack stay broken

Tue 27 Sep, 2016 2:29 pm

I agree with both Franco and wayno.

Talk to Macpac and if that doesn't work, a replacement piece of aluminium to match will be easy to get at most hardware stores.

Matching the stiffness will be the key.
Gadgetgeek
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Re: Macpac backpack stay broken

Tue 27 Sep, 2016 7:46 pm

if you do have to replace one, I'd say do both. the only person I know who didn't get a warranty repair from macpac is an instructor I know who was told after the 12-15th repair that he had gotten the last one. his pack is very, very old.
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