Hi Lindsay, I work as a guide for a tent based company....
It does sound like a private huts group if it was a lunch break as all the tent based parties stay at the same location as private walkers albeit in their own designated area or tent platforms (so dont 'move on'). The protocol for tour groups spending the night in the public huts is the same as for emergency use huts (eg kitchen hut) With the groups I take we sometimes use the hut when we first arrive in bad weather just to get tents out and set them up, occasionally we will cook in there if it is not to crowded and if we dont get an unwelcome reception (usually go in and introduce ourselves before taking the group in). Very rarely we will spend the night. Although the decision is made for the group I (personally) dont determine what an an emergency is for individuals. If someone is overly worried or having a struggle or their situation could get worse then I leave it to them as to the point where they feel they need to use the huts.
In the days before the booking system, these huts were far more crowded. They were tested to the limits of not turning people away with sometimes all the floor space taken up with sleeping bags. Although that rarely happens now, it is a worthwhile attitude to adopt when walking the track. People should really expect that if they choose to set up in the huts then 'the more the merrier' applies. There can be really no such thing as private space. It can be difficult to think of pitching a tent once set up and warm in the hut but quite often you can expect a far better night's sleep and it is worth considering (even if the hut hasn't filled).
I have seen arguments break out and gear moved. Its kind of sad really to see the dark side of peoples personalities in such settings. So many people could have a better time if they Choose. I guess its just human nature to err towards being as comfortable as possible but the new huts seem to have made No difference in peoples experiences compared to the days of tiny tin sheds and shingle huts when the chips are down. Dont really know what would for some people, private rooms with ensuite spa and cable?
(PS.... We encourage contact with public walkers. IMHO this contact 'enhances 'guests' experiences'

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