Tend to agree with RonK's point that Mountain Designs had to get into the travel market. Serious bushwalking/climbing market is not big enough to sustain several chain store operations. I just hope Paddy Pallin is not next. I love that store/brand.
For my 2 cents, what killed (or is killing) Mountain Designs is the Australian online stores (and to lesser extent the overseas ones). Online stores offer 2-3 day shipping (usually) and huge variety of stock at heavily discounted prices. It’s hard to beat. Plus, you have newer entrants like uniglo which make great outdoor and travel clothing and they sell them cheap. And lets not forget allot of casual bushwalkers shop at Kathmandu.
I subscribe to a number of Australian outdoor retail store newsletters and its obvious they are all struggling. Every week there is a sale on. It’s just dam hard to compete with online.
I admit I do buy online but I also frequently buy from the bricks and mortar stores such as Paddy’s and occasionally MD, Macpac, Trek and Travel and Mountain Equipment.
I don’t mind paying a 10%-20% premium for some things as I find the service especially at Paddy Pallin and Mountain Equipment to be excellent and it’s great to be able to try things on, make sure they fit etc.
Long term I think the only way Australian bricks and mortar retail stores will survive is
a) Work out a way to get rid of the wholesaler/importer and negotiate direct with the manufacturer.
b) Once the AI technology catches up, employ less people and go with automated checkouts. Have a couple of human gear experts hovering around to help fit backpacks/shoes but mainly rely on 'google home' style AI stations at various points at the store to answer questions. (It’s a future I hate, because of the job losses and I think this whole AI thing will be the complete death of privacy, stifle creativity and maybe ultimately end the human race

)