Leatherman warranty service

[Ent]

Hi

I tend to be a fan of the Leatherman range of multi-tools but must admit their Swiss rival Victorinox does some pretty neat gear as well. Great when to top brands compete as we the consumer are the winners. Anyway the Leatherman PS4 Squirt flunked the test in the real world with the pliers failing. I store it in a tube along with clothes line and such stuff and when I went to use it a piece of metal fell out of the tube. Weird as the tool failed in storage

Anyway, rang Zen Imports and they asked me to send it back. So about $7.00 later in postage and padded bag away it went. Chased them up to day and they have despatched a replacement so looking forward to getting a smaller mult-tool back into my light weight kit. Hopefully this one will last the distance. But it is good to see that with minimal mucking around Leatherman's Australian distributors can fix problems. Oh, and for the record I did buy it locally as it was a magpie purchase

Cheers

[Gadgetgeek]

Good to know that they have good warranty service here, as I'm a big fan of the tools as well. I was getting concerned by the insane markup I've seen on them, but if the warranty is supported (without having to ship stateside) I'll be sure to get one the next chance I get. (by next chance, I mean the next time I'm in canada, although the markup isn't quite bad enough to make me fly all the way there, just to save the shipping cost...)

[Nuts]

I've had a few leather mans. One (can't recall the model- many tools) lost a heap of small angular spines, they just fell out.. I didnt get around to sending it back, it seems to work just as well without them.

Carl sent an earlier one back for me, replaced it with counter stock on the day! So the warranty is good.

Which is reassuring cause they aren't very tough, cheap steel probe to breakages esp the smaller pliers.

[Gadgetgeek]

There are cheap multi-tools on the market for sure, but I wouldn't consider leathermans among them. I know my dad has broken a few (but then again, he uses them well beyond design spec, he breaks vice-grips pretty often too!)There are trade offs anytime you aren't using the proper tool for the job.
"if it ain't broke, you're not trying"

[Ent]

Hi Nuts

The locking prongs on the Squirt appear bit suspect. I have the older full size original and it is good. Also have the aviator and the mid size one. Tend to lose rather than break tools. Still handy things to have in the field.

Cheers

[Nuts]

Yes, very handy. I really like the tiny pliers or scissors skeltool types, $20.. But carry some sort of decent knife as well, never know when you'll need to fell a tree, build a hut/ canoe, defend against southen types etc

[stepbystep]

...defend against southen types etc

That's alright we're lovers not fighters down here.

[Nuts]

I Do have a sharp butter knife

[Ent]

No Nuts you do need knife just the multi-purpose tool with ear plugs.

Cheers

[Nuts]

Lol... Now, now boys

[matagi]

I have 2 Leathermen (is that the correct plural? Hmm, not sure)
The Leatherman Wave and the Leatherman Flair.

The Flair comes with a cocktail fork, pate knife, corkscrew and bottle opener - what more could one possibly need?

[stepbystep]

No Nuts you do need knife just the multi-purpose tool with ear plugs

Nice. Fortunately we also come with thicker skin in the beautiful south.

I see no need for these tools anymore or a big knife

[Nuts]

The Flair comes with a cocktail fork, pate knife, corkscrew and bottle opener - what more could one possibly need?

I wondered who bought them lol

Leather woman?

I've used the pliers and scissors. The knifes hard to keep clean enough for food so some sort of separate food knife is handy. On private walks probably wouldn't bother.

(Thick skin, that's the go!!! )

[Ent]

Scissors are great for fixing damaged finger nails and pliers very handy but do use a separate knife if in cooking mode but handy for repair work for cutting ropes, etc. Still waiting but hopefully it will come tommorrow. Now only got to figure out where is my Juice?

Cheers

[Ent]

Well good news. The replacement Leatherman PS4 Squirt turned up today and is the same model and colour so no complaints about the service from Zen Imports apart from a little slow. But still great to see a manufacturer and more importantly their Australian distributor supporting the products that they sell. Only hope that this one lasts longer than its sibling. Still can not find my Leatherman Juice, just hope it did not make it into the things chucked out

Cheers